Swiss Ceylon Travel

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Effective Date: August 1, 2025

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At Swiss Ceylon Travel, your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are committed to protecting your personal data in accordance with applicable data protection laws, including the Swiss Federal Act on Data Protection (FADP) and the EU General Data Protection Regulation (GDPR).

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1. Information We Collect

We may collect and process the following personal data:

• Identity Information – Name, surname, date of birth, nationality, passport/ID details

• Contact Details – Email address, phone number, postal address

• Travel Preferences – Destinations, accommodation preferences, dietary or mobility needs

• Payment Information – Credit/debit card details (processed securely via third-party providers)

• Technical Data – IP address, browser type, device information, and cookies

• Communications – Emails, messages, feedback, or customer service interactions

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2. How We Use Your Information

We use your data to:

• Plan and manage your travel bookings and services

• Communicate with you about itineraries, offers, or updates

• Personalize your travel experience

• Improve our website and services

• Comply with legal obligations and travel regulations

• Handle payments and prevent fraud

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3. Sharing Your Data

We only share your data when necessary and with trusted partners, including:

• Airlines, hotels, tour operators, or destination management companies

• Payment processors and financial institutions

• Legal authorities if required by law

• IT or marketing service providers under data protection agreements

We never sell your data.

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4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described above, or as required by law (typically 6 years for financial records).

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5. Your Rights

You have the right to:

• Access and obtain a copy of your personal data

• Correct inaccurate or incomplete data

• Request deletion of your data (“right to be forgotten”)

• Withdraw consent at any time

• Object to or restrict processing

• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at: swissceylontravel@gmail.com 

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6. Cookies & Tracking

Our website uses cookies to improve performance and personalize content. You can accept or reject non-essential cookies through your browser settings or our cookie banner.

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7. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption, secure servers, and strict access controls.

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8. International Data Transfers

If your data is transferred outside Switzerland or the EU, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent protections.

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9. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we’ll revise the “Effective Date” at the top and notify you as needed.

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10. Contact Us

If you have any questions about this policy or your data, contact us at: swissceylontravel@gmail.com